Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (dont be confused by the opening of the video, where I am enjoying a vacation its a part of the story): Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. We believe that this plan sufficiently addresses the complaints and we are looking forward to have my selling privileges fully restored. Why isnt Amazon doing anything to help third party sellers affected by the situation in Ukraine? In such case, read the following detailed article: https://seller-union.com/what-to-do-when-your-amazon-seller-account-gets-placed-on-a-hold/. Additionally, businesses should take negative feedback seriously and use it as an opportunity to improve their products and processes. Thank you for that info! This is the number, which will be used by the Account Health Team representative to contact you. Please share it across the Amazon Seller Community, so other Amazon Sellers can prepare themselves as well. Additionally, please find assistance creating a plan of action at https://sellercentral.amazon.co.uk/gp/help/G201623610. But I managed to bring it down to 11%. If we do not receive the requested information, your Seller-fulfilled offers will remain deactivated. It's important to confirm the shipment of orders by the expected ship date so that customers can see the status of their shipped orders online. Greater detail on the actions you have taken to resolve buyers receiving different items. your account is at risk of deactivation late shipment. A heritage architect, who was engaged to make a condition assessment, recommended commissioning a report to ascertain if the tower is an earthquake risk. Please, spread the word about /r/AmazonSeller. Our forum weeds out scumbaggery and is here to sincerely help entrepreneurs succeed at selling on Amazon and using their services. While pursuing a legal action using all possible means to achieve justice and have my standing in the community restored, I was getting news about suspended Amazon sellers becoming desperate with no one to help them on the forums (where I used to provide free assistance). Amazon always recommends that sellers must maintain a Late Dispatch Rate (LDR) less than 4% to avoid account deactivation. In their rejection message Amazon have raised a very long list of issues, almost none of which have you mentioned. You still need to answer the phone call on the first attempt. But I managed to bring it down to 11%. Chimes challenge. Best practices for your Amazon product images, You must be logged in to post a comment If it is reviewed by a seller support rep then there is chance of getting it deactivated. Initial message from Amazon was. Please be informed that you are required to confirm the shipment right after shipping the product or else late shipment rate will be affected. It could have three statues: Good, Critical, or At-Risk. Make sure that your "Emergency Contact Phone Number" is filled. However, this was still a rarity rather than the standard process. ._2FKpII1jz0h6xCAw1kQAvS{background-color:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.1),0 2px 3px 0 rgba(0,0,0,.2);transition:left .15s linear;border-radius:57%;width:57%}._2FKpII1jz0h6xCAw1kQAvS:after{content:"";padding-top:100%;display:block}._2e2g485kpErHhJQUiyvvC2{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;background-color:var(--newCommunityTheme-navIconFaded10);border:2px solid transparent;border-radius:100px;cursor:pointer;position:relative;width:35px;transition:border-color .15s linear,background-color .15s linear}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D{background-color:var(--newRedditTheme-navIconFaded10)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI{background-color:var(--newRedditTheme-active)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newRedditTheme-buttonAlpha10)}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq{border-width:2.25px;height:24px;width:37.5px}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq ._2FKpII1jz0h6xCAw1kQAvS{height:19.5px;width:19.5px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3{border-width:3px;height:32px;width:50px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3 ._2FKpII1jz0h6xCAw1kQAvS{height:26px;width:26px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD{border-width:3.75px;height:40px;width:62.5px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD ._2FKpII1jz0h6xCAw1kQAvS{height:32.5px;width:32.5px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO{border-width:4.5px;height:48px;width:75px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO ._2FKpII1jz0h6xCAw1kQAvS{height:39px;width:39px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO{border-width:5.25px;height:56px;width:87.5px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO ._2FKpII1jz0h6xCAw1kQAvS{height:45.5px;width:45.5px}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI{-ms-flex-pack:end;justify-content:flex-end;background-color:var(--newCommunityTheme-active)}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z{cursor:default}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z ._2FKpII1jz0h6xCAw1kQAvS{box-shadow:none}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newCommunityTheme-buttonAlpha10)} Your Amazon seller account has been deactivated in accordance with section 3 of Amazons Business Solutions Agreement. Once your Seller Account is "At Risk" of deactivation, especially over Order Defect Rate, Late Shipment Rate, Cancellation Rate or Valid Tracking Rate, you need to prepare yourself for a potential upcoming pre-suspension phone call. your account is at risk of deactivation late shipment. If your performance metrics have been impacted by this unforeseen event, please let us know by including a brief description of how this impacted your business when you respond to the relevant performance notification in Seller Central. They are also looking for any additional violations or patterns of behavior that suggest the merchant is not abiding by the rules. The policies are too tight and zero wiggle room. IMPORTANT - To those here to lead generate / promote (often VAs, consultants, app devs, and freight forwarders): Attempts to use the sub to drive traffic to something of yours, otherwise promote, or to lead generate in any fashion anywhere outside the Community Promotion Post will result in an irrevecoble ban. Your appeal doesnt really say anything. Whenever we get a LSR issue, I call Account Health immediately and explain what went wrong, and what steps we have put in place to make sure it wont happen again. 1. I submitted answers to these questions then the sent me below questions. If they find evidence of a pattern of behavior which is not mentioned and addressed, the appeal will almost certainly be rejected. I hope you found my article helpful. Greater detail on the actions you have taken to resolve shipments being damaged, incomplete or lost due improper packaging. Making threats to customers. Review your metrics and memorize what kind of defects you received whether all of them were related to non-receipt issues or some were complaining about items being not as described and how many of such defects were received. How to remove unwarranted product reviews on Amazon? It has to sound Amazonian and contain their specific terminology. .FIYolDqalszTnjjNfThfT{max-width:256px;white-space:normal;text-align:center} The perfect solution is subscribing to my OnlyFans page on this link, where you will be able to immediately pull up dozens of Plan of Action examples depending on your specific suspension reason and help yourself during the phone call with an Account Health Team representative. Do not click links to sites people offer for their own services / apps / videos / etc. If a customer sees negative feedback about a product, they may begin to question whether the product is worth buying. Product quality and standards and our Greater detail on the actions you have taken to resolve buyers receiving incomplete orders. I tried getting the feedback removed and tried reaching out to the customer but unfortunately nothing. If you dont know what does a Plan of Action look like or if you are clueless how to deal with a matter like this, simply subscribe to my. Please ship any open orders to avoid further impact to your account. As with everything, my recommendation for you is to wisely select products to restock into FBA following this increase as soon as possible, before they change the rules to make them stricter. July 3, 2022 your account is at risk of deactivation late shipment This was regardless of the product size and the space it was taking. This subreddit, like all ecommerce forums, is constantly targeted by spammers and scammers. In addition, they are looking into the specific policy violation that led to the suspension or deactivation. Greater detail on the steps you have taken to prevent buyers receiving items with different condition than described going forward. My account has complied with Amazon policies: We understand Amazon is the best selling platform and provides huge opportunities to sellers like me while serving millions of customers. I understand that Amazon takes failures to comply with their requirements very seriously and I should and I would like to share with you our Plan of Action on which we explain what I have done to resolve the issue and what I will do to prevent similar complaints/issues in future. ._3Z6MIaeww5ZxzFqWHAEUxa{margin-top:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._3EpRuHW1VpLFcj-lugsvP_{color:inherit}._3Z6MIaeww5ZxzFqWHAEUxa svg._31U86fGhtxsxdGmOUf3KOM{color:inherit;fill:inherit;padding-right:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._2mk9m3mkUAeEGtGQLNCVsJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;color:inherit} Doordash can't control how you do your work. However, remember that you shouldnt be taking appealing by a phone call for granted. Meanwhile, I am preparing a YouTube video regarding the matter. If your metrics worsen, your Seller Account will get suspended and you will need to submit an actual Plan of Action. Is my account safe now? July 4, 2022 July 4, 2022. This is regarding an order fulfilled by seller (the one and only in the last six months as I use FBA). Our metrics have always stayed under Amazon threshold for everything. Weve had it happen 3x now in the past year and a half (embarrassing) and we always get it right back up. Tried to contact customer services but unfortunately they are redirecting me to . We received your submission but do not have enough information to reactivate your account at this time. Take the appeals procedure seriously if you are suspended or deactivated. your account is at risk of deactivation late shipment. your account is at risk of deactivation late shipmentmobile homes for rent in patterson, la. Do not respond to anyone asking you to DM / PM / message them, even if what they offer is helpful and supposedly free. Your listings have been removed. But it's going to take probably 3 to 4 days to fall off the 10 day only because they've also screwed us on losing the buy box of our Trademarked item to a chinese seller. We are also letting sellers know that we consider this to be an unforeseen event when we review their order performance. Enter valid tracking numbers into any unshipped orders. It consists of two larger metrics: Reliability and delivery quality. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Greater detail on the steps you have taken to prevent shipments being damaged, incomplete or lost due improper packaging going forward. Violating The Shopper Policy. It looks like this is exactly what all sellers spent ages waiting for and it eliminates the need to hire an expert to prepare you an expensive Plan of Action letter. Yes, I have the exact same notice because of late shipment rate. Blog Post Title February 26, 2018. Has anyone been recently suspended for 10 day LSR? The main difference is that you will be able to avoid the stress connected to appealing and the whole matter will be resolved in a form of a friendly talk with an Amazon representative. Amazon is known for its fast shipping capabilities, therefore, late shipment rates of 4% or over can qualify you for automatic suspension. While the former metrics were quite easy to maintain and most sellers never experienced them falling below the recommended targets, Restock Limits suddenly slashed the amount of units which sellers could send into Amazons warehouses, regardless of their existing Storage Limits or IPI scores. You may have to repeat some information which is fine but keep the same format on your response. This caused me to get targeted by unsuccessful rival advisors, whose full time income was sabotaged by my free help. Greater detail on the actions you have taken to resolve buyers receiving items with different condition than described. Negative product reviews can lead to increased customer returns. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. January 21, 2022 your account is at risk of deactivation late shipmenttarget designer collaboration 2022. hamilton broadway workshop. Now heres where things get complicated: these investigators are trained to look for patterns in conduct. That's what I did too! Negative feedback is something that every business will experience at some point, and it can have a significant impact on product sales. We responded to all buyer messages in timely and professional manner and apologized for the inconvenience.I also reached out to all customers who left us negative feedback to resolve the issue to their full satisfaction. Amazon is mercilessly cracking down on dropshipping! Here you can read my story: https://www.gofundme.com/f/help-for-victim-of-cyberbullying-on-Amazon-site . Ishaana_Classics 2021-04-03 22:29:26 UTC #1. Set your Seller Account on Vacation Settings. FBiH - Konkursi za turistike vodie i voditelje putnike agencije. Restock limits were implemented around two years ago, in addition to already existing Storage Limits and Inventory Performance Index. As a genuinely successful Amazon seller and a law student, I dedicated years of my time to helping other Amazon Sellers appeal their suspensions for free through the Amazon Seller Forum.
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