unifi topology map not showing all devices

deleting the integration resolves the issue immediatly, I reconnected the old router and controller I didnt think about the fact the controller softrware would be different enough in the UDM for the integration to not be compatible. within about 1-2 hours it starts throwing an error for every device and the log file balloons very quickly and eventually HASS is unreachable. So I have this weird problem that only occurs from time to time and I would like to know if some of you have similar problems or know how to fix this. File /usr/src/homeassistant/homeassistant/components/unifi/controller.py, line 368, in get_controller These materials make it harder for wireless signal to get through. If so, they are all showing home, is that becuase I am not home that mine is not showing up? and our UniFi intergration, why some clients are not showing up as entities Configuration penright (Paul Enright) December 4, 2019, 4:26pm #1 Just enabled the UniFi integration for a Dream Machine. Create an account to follow your favorite communities and start taking part in conversations. molanThank you for your help and the information. sign up to reply to this topic. So if firmware and security updates are no longer supported that means the APs you are using are end of life and not supported. I am not sure why this shows a 168.1 address. Sometimes the computers plugged directly into the UDMP show up as slaves the the Switch 24 on the uplink port. This worked! I'm not using LAGG, not even VLANS yet. lldpcli is apparently an interface to the link layer discovery protocol We recommend having a signal strength of at least -60 dBm between your wireless AP and its wired uplink. The text was updated successfully, but these errors were encountered: Hello, I also have a blank topology view, and have had for a few months. and was challenged. Today I have started from scratch - I have updated the docker-compose file as per github, removed all named volumes incl. Is there any way to regenerate it or something or is the feature just absolutely broken. I am in contact with the support, but I have no idea if that's an issue with the docker image, or something else. When I started setting my network up, it was fine. as for the 192.168.1 vs 192.168.0 That is what you have configured in the controller for your default subnet, this is the default out of box settings still. Cookie Notice At one point I experimented with shutting off STP and the topological view IMMEDIATELY rearranged itself to the closest Ive yet seen to correct. Adding my self to this to watch, ther's a solution . File /usr/local/lib/python3.7/site-packages/aiounifi/controller.py, line 163, in request https://manpages.ubuntu.com/manpages/trusty/man8/lldpcli.8.html. unifi topology we couldn't find a match. Cookie Notice To solve this issue, whitelist the Auvik collector's IP address on your firewalls and routers. I told you the options to correct it. The default orientation of the topology map is left to right orientation. I was at work and remoted into the HA. Mostly very impressed with the automated simplicity of the Network Topology Map function. When i ping that .69 device it comes back req. The topology map is also junk.even running 100% UniFi routing, switching, and APs. For some reason, my phone will not show up in the entities but is in the clients list. Can provide further information if needed. Unsupported access points have extremely limited function in the portal. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. No connection issues, no weirdness, 2gbit/s transfer speed is also confirmed. Yes, I wasnt sure if someone had gotten a head start. I am a bot, and this action was performed automatically. and our You would never be able to update past that version. I've tried the zoom buttons, reset view and even looking at the HTML. On the wifi man app i verified, I could see all the APs broadcasting and matched AP w/Mac. This could be why you don't see any clients connected. I also have a Ubiquiti Switch 24 plugged into the UDMP. It is very low on my list of priorities, but I am curious. If I click Floorplan, I get a google maps error. So it hasnt bothered me for a long time now but i just got into the situation where i wanted to know to which port of my UDMP I connected my PC.. sooo i checked the topology map and appearantly my pc is connected to a switch in the living room at 100Mbps, much of the rest is also wrong. Of course, this issue is still present. Currently its connected like this: Modem -> flex mini 1 -> flex mini 2 -> AP-AC-LRflex mini 1 also has Philips hue and Tado connected, but in the topology they show up as connected to the flex mini 2.I'm also missing all of the IP addresses for the wired devices, the wireless devices do show their IP addresses. This may need a sperate thread Login or By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Search the forums for similar questions Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) Speed test works off and on periodically (some builds it does, some it doesn't). unfortunately i still have the original error, Unknown UniFi communication error occurred Would this have anything to do with cached firmware I just read about on the Ubiquiti forums? On Mon, Sep 19, 2022 at 11:41 PM cayossarian ***@***. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then when I leave they the state will be away Does this sound right? Once it has seen your device, it should add it to the list of entities. Share Improve this answer Follow answered Feb 15, 2021 at 22:02 greg 101 3 Add a comment Your Answer Post Your Answer If you havent already been descriptive in your post, please take the time to edit it and add as many useful details as you can. So does it have to connect once after the integration? Just got a UDM Pro here I cant seem to get Unifi integration to work. timed out. If you arent home it should still show not_home, but if you werent connected at home when you enabled it, it wont show up. This wouldnt bother me if i had some weird setup but it's a full unifi setup including APs and some of the phones are shown as wired devices, some switches just not hooked up at all etc. Now traffic stats work again. No Topology is shown. As far as the switch knows, all those devices are connected to that port because if it needed to forward traffic to one of those devices that's the port it would use. I hate stale bot. Devices that appear in the scan results should appear on the map. That means the console will only show devices that are connected to those access points. after digging through the error logs Temporarily disable firewall and antivirus software After the issue is resolved, you can create a firewall exception to ensure the devices work without disabling the firewall completely. I searched and see that some have "strange behavior" with their topology maps, but mine is just blank. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Controller running on Cloud Key G2, firmware re2.0.24 , network version: 6.0.43 appears to have lost all configuration overnight. the issue starts all over again. then replaced the controller.py in site-packages But I am not sure it's this repo's fault, going by comments in the reddit, both above and in other reddit threads: https://old.reddit.com/r/Ubiquiti/comments/ujitf1/blank_topology_map_support_solution_buy_more/ https://old.reddit.com/r/Ubiquiti/comments/uthe5b/unifi_topology_screen_broken_always_says_we/ https://old.reddit.com/r/Ubiquiti/comments/tnmt5i/topology_only_works_when_1_of_2_u6_pro_aps_is/ and it goes on After upgrade to controller 7.x few months ago, I lost the traffic stats as well. I previously used a UNIFI controller When you add more Unifi gear then the controller can recognize uplinks between switches and shift the devices to more appropriate ports. db. It aligns perfectly. So, first interaction here, so if more is needed, or if I am doing something wrong, I am open to suggestions or guidance with forum ettiquette. Edit: I think i figured out the issue or part of itI looked in networks and it shows this pic below. I run HASS in a docker container on synology Noticed this morning that the UniFi Network app updated and the topology map is not showing everything in my network. restoring the folder contents lets me select it again however its the old files so i cant test it, Im away until tomorrow. V 7.1.66 and V 7.0.x same issue. I am not sure why this shows a 168.1 address. Why will my APs not see devices connected when they are connected? Log or config files I could inspect? This has been really annoying, but not a show stopper. Ohh okay, good to know the ips are as intended. They will not show devices connected to other network devices (router, switches AP)s that are not controlled by the unifi controller even if they are on the same network. https://imgur.com/a/hupULIm What attribute that says I am here? So there already is something connected to this specific port. other integrations are ok The PR is to track progression, but I need support verifying everything. Set New UniFi Controller IP/Hostname. Well, at least it doesn't lock issues, but a stale label would be enough. Edit: I should not, the topology view shows client devices if I uncheck "Online (2)" in Display option. the issue does not occur, repeating with UDM when this happens a system process starts consuming insane amounts of CPU I have a TrueNAS-12.-U2 up and running fine. /usr/src/homeassistant/homeassistant/components/unifi, but actually in site-packages Those ports that have no name are the ones that show up connected to the wrong switch in the topology. Edit: the yellow icon next to the ap is just a notification saying firmware nd security updates are no longer supported. Press question mark to learn the rest of the keyboard shortcuts. I just got a (UDM) UNIFI Dream Machine The integration always worked before em0 is up and TrueNAS dashboard shows traffic. Edit: I went back in and restarted the .42 AP and went into the settings and set the network settings to static and applied the subnet mask IP, and gateway IP (my pf sense box) and the DNS IP (my pi hole). this is already being worked on and a pr was created. daemon. Then go to Devices and click on the device that you want to edit (must be wireless capable device). I dont know if this is a coincidence though when I re-enabled STP, the topological view stayed almost correct. When you add more Unifi gear then the controller can recognize uplinks between switches and shift the devices to more appropriate ports. await self.request(post, url, json=auth) to ensure smooth transition, I removed the integration, then rebooted You need to hear this. If so, they are all showing home, is that becuase I am not home that mine is not showing up? tried blocking and unblocking different devices, but they just went back to the 5 If you havent done any changes to default config of the integration the phone should show up automatically when visible to the UniFi Controller, automatically when visible to the UniFi Controller. The setup is router (non unifi)>switch(non unifi, 10+ network devices on this switch)>wireless pt to pt bridge>unifi switch>IP camera on unifi switch. 0 replies 0 retweets 6 likes. Its an issue with your access points being unsupported by the current version. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. The switch 24 sometimes appears on the map, with most of its subordinate devices, and sometimes is not there at all. I ran an IP scanner to see all the devices online and they show some wireless devices online (my pc) and show some hard-wired. Thank for the correction, I would have messed that one up. What are some of the best ones? Configuring Site Settings. it appears to works and can see all the devices That is why you can tell the controller to forget a client. Your daily dose of tech news, in brief. I am hesitant to change the below because idk if it will make things worse. Also spending a few hours labeling ports in the controller (3x 48 port switches), only to look the next day and realize they're all wrong (or right, who knows anymore). Set the spanning tree values manually and it will help with topology view. Sounds good, will double-check tonight. I wanted to know if i can remote access this machine and switch between os or while rebooting the system I can select the specific os. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here one can see that my NAS is shown as connected to the basement switch port 4 and the "other" switch port 1. In reality, the NAS is connected to basement switch port 3 and 4. All of these are listed as "N/A". Am I doing something wrong?Is there something that I could have messed up in the settings? You're not crazy, just observent. I still don't see any network stats, but having the topology is fantastic! I verified all the entities were gone fromt he registry Here are the only ones I see in the integration list. await controller.login() Right-click edges. ERX for a router, 2 8 port 60w POE managed switches, 1 AP-AC-Pro and 1 AP-IW.I have two building connected by Cat-5, so the ERX has Cat-5 to each switch, one in each building (fancy word for detached garage). Expand Manage Device and click on the Provision button (under Force provision) New UI: Open the UniFi Controller and go to Devices. Now, however, it displays the U6-LR as being connected to . ( 2nd Bonus Image ) Sometimes the mini flex switch will be on the unifi APACIW other times, it will not. Which also is it's uplink port. i uploaded them to the container and replaced the files in the components folder I had to remove the machine from the domain Before doing that . When multiple edges connect two vertices, the default behavior is to collapse those edges into a single edge for cleaner viewing. I don't know when the map went blank, it was fine with one switch and the ERX during initial testing. Maybe a different way of asking, is the state the only place you see the home? @MayeulC What version of Unifi Control are you running? It breaks for me on wireless uplinks, or using the secondary port on APs, and even the less crazy stuff. Topology worked for me before and also after controller upgrade. I think after so many changes once i started to disconnect and reconnect devices to my SSID they started appearing under client devices, i think that was the fix and the problem (hopefully because everything seems to be better now). /usr/src/homeassistant/homeassistant/components/unifi, i can no longer select the unifi integration to add it Ill get back to you then, just let me know Welcome to the Snap! It contains the AP-AC-In Wall all on it's own when in reality it's plugged into the POE switch. Unfortunately the network these APs are on is experiencing an internet outage right now, I can't say much more until it comes back. For more information, please see our Maybe a different way of asking, is the state the only place you see the home? when I looked at the topology, it shows the flex mini 5 port has hijacked about half of the network so my 5 port has about 20 devices on it in the topology map. any ideas?? My understanding is that one of the 1.7 betas HAD a rewritten implementation but was pulled for stability reasons. Because we respect your right to privacy, you can choose not to allow some types of cookies. The entire topology map can be repositioned on the canvas by grabbing and dragging any point of white space. Hello! Later I moved the controller to google cloud and it is still blank (no surprise, I migrated it). https://old.reddit.com/r/Ubiquiti/comments/ujitf1/blank_topology_map_support_solution_buy_more/, https://old.reddit.com/r/Ubiquiti/comments/uthe5b/unifi_topology_screen_broken_always_says_we/, https://old.reddit.com/r/Ubiquiti/comments/tnmt5i/topology_only_works_when_1_of_2_u6_pro_aps_is/, https://manpages.ubuntu.com/manpages/trusty/man8/lldpcli.8.html, https://github.com/notifications/unsubscribe-auth/ABV7JYT7EGT2GBW75XQB77TV7FMCVANCNFSM5STUXB7Q. Nothing is there. Lesser signal strengths may result in both performance and stability issues. The UDM pro was released a few weeks ago. Didn't find what you were looking for? Edit: I looked in networks and it shows this pic below. All devices are running the latest release firmware versions, controller is on 5.12.66 running 24/7 inside a docker container on the NAS itself (host network). Sign in So does it have to connect once after the integration? Topology view in the controller is worse than useless and as you found shows devices in the wrong place. As far as the switch knows, all those devices are connected to that port because if it needed to forward traffic to one of those devices that's the port it would use. Also, the laptop that is connected to the UDM-Pro is mine, it's also the same laptop that is connected to the mini switch. I wonder if the UniFi controller treats clients the same as HA does entities. I connected my laptop into the switch via ethernet and browsed over to the Cloud Key admin interface. ( 2nd Bonus Image ) Sometimes the mini flex switch will be on the unifi APACIW other times, it will not. If anyone can shed light on what setting might be causing this. em0 is plugged directly into Port 11 on a USW-Lite-16-PoE switch. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. The map now only shows clients hard wired to the UDM Pro. The APS all have a 192.168.0.x address. Flashback: March 3, 1971: Magnavox Licenses Home Video Games (Read more HERE.) The workaround is to manually set the device names/aliases in the controller. Please read and understand the rules in the sidebar, as posts and comments that violate them will be removed. Cookie Notice I think these APs are just slow so any change takes a while (30 min) or so before it reflects any change. Navigate to Config (gear icon) > Services > Spanning Tree This section allows a UniFi administrator to select RSTP and STP modes along with bridge priority. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. BTW I used the GUI to configure HA UniFi integration. Have a question about this project? In this situation you have two options. Just enabled the UniFi integration for a Dream Machine. re-setup the integration with the new ip and credentials Copy the link to the firmware 3. I know that UDM-Pro topology map is not the best. My guess is rebooting the APs would fix all this but I just wondered since the APs have been up for a few days now. i realized that the file i am updating is not in the components The only reason I am showing up now because the controller remembers me. In the picture listed below with topology it lists a device ending in .69. on the IP scanner it doesn't list an IP ending in .69. Click the icon to view the topology map in a top to down . They just show the modem and the other flex mini alongside 2 ports that just show stats and no name. The state is home/not_home. Oh, it's the github-actions bot, it's even worse than the stale bot because it locks issues. Client List showing Pauls Phone Gives me hope that theyre planning on looking at it again soon. The APS all have a 192.168.0.x address. Hello,I had some issues with the ISP modem not allowing 4 ethernet ports to be plugged in at once, a replacement one is coming next week.But I wanted my network back sooner so I bought 2 Flex minis 1 to replace the 4 ports on the modem and 1 to replace my router in the pc room.I already had a software controller running for my single AP-AC-LR. Fix login page does not load after return to the application. Click the - tab to zoom out. Someone tell me I'm not crazy. Things were showing up as I added them. The information does not usually directly identify you, but it can give you a more personalized web experience. I have a system with me which has dual boot os installed. Press J to jump to the feed. Have tried restoring from a backup with a new install as well as blowing everything away and recreating things from a new container. The map now only shows clients hard wired to the UDM Pro. This is a complete list. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Privacy Policy. Then it was just blank. I had my controller on a local VM. lldpcli is apparently an interface to the link layer discovery protocol daemon. Why doesnt my topology map look right? I added a switch to a network (up to date on stable firmware) and it is running on a controller (up to date on stable firmware) and while I only have a single device connected to the switch (downstream) it shows the entire network as if it is hanging off of that port, which it's not. You signed in with another tab or window. Well occasionally send you account related emails. If a firewall or a router is blocking ICMP packets on a device, Auvik won't be able to discover that device. I am trying to find right settings to fix it but when I finally got something other than just the UDM-Pro being alone in the topology, the image linked below happens. or not. It also briefly shows the topology while one of the devices is offline. Create an account to follow your favorite communities and start taking part in conversations. Remove stale label or comment or this will be closed in 5 days. BUT raise ResponseError(f"Invalid content type: {res.content_type}") to pause the lldpcli to one of the AP. Press question mark to learn the rest of the keyboard shortcuts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. And what are the pros and cons vs cloud based. For more information, please see our P.S. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This can be improved by moving your wireless AP closer to its wired uplink. By subtraversellc, May 1, 2020 in User Portal and Web App. i have the same problem. I realized I messed up when I went to rejoin the domain Tracing clients in the Meraki topology map is easy: from within the dashboard, you can drill down into a clients details page and click on the topology link: This will bring up the network topology view, with Meraki devices highlighted by green icons. I just updated to 7.2.94 and I'm still seeing the issue unless I follow the steps above. You need to understand Layer 2 networking. ikomhoog 2 yr. ago Then when I leave they the state will be away Does this sound right? I added a "LocalAdmin" -- but didn't set the type to admin. Hello, this question is regarding my home network (not lab network- its nonexistent) I recently reset all my Unifi APs (obsolete but still work) a few days ago. The workaround is to manually set the device names/aliases in the controller. That issue is still present, though this might not be the fault of this repository. Probably the integration doesnt support it (yet). The flex mini switches and their wired clients and the APs connected to them along with the wireless clients no longer show. UniFi SDN network. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Unifi controller configuration has been wiped overnight with no apparent reason. to your account, bash /usr/local/bin/docker-entrypoint.sh unifi. I had to log into each ap and perform this action as described by hamzamix above or I would just get the ap topology for the ap where this was executed after controller reboot. So what I am hearing, when I get home it will show up with a state of home. You need to understand Layer 2 networking. Neither seemed to work or help either section. router>switch>wireless pt to pt bridge>unifi switch>IP camera on unifi switch, 10+ network devices. These two port are in aggregation mode and the NAS is also configured for "Balance-TCP: IEEE 802.3ad LACP" with a static IP set on the interface (outside DHCP range but inside the subnet). Bit of a kludge of a workaroundnot sure why ubiquity isn't fixing this since it seems rather common. https://old.reddit.com/r/Ubiquiti/comments/n2gyap/topology_map_went_blank/. In the Discovered Devices section, tap the icon. Devices aren't appearing on the map Auvik uses ping (ICMP) to discover devices on your network. (up-to-date firmware as well). Each switch as an AP. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. Feb 14, 2021. Now go to the Unifi Controller and apply the settings: Old UI (Unifi Controller Reddit and its partners use cookies and similar technologies to provide you with a better experience. 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unifi topology map not showing all devices